We want to answer your questions

We understand you want to know all about this cool gadget. Here are some of the most common questions asked. If you have more, please send us a message via our contact us page. We hope these are helpful in your buying decision. See our entire product line here.

How do you ride it?
Riding a Rollmo self balancing hoverboard is simple and easy. Just properly plant both feet on the pedals and pivot with your foot. Pivot your toes forward to go forward. Pivot your heal backwards to go reverse. Head over to our HOW TO section for more information on riding the Rollmo hoverboard.
Why do I see them cheaper on other websites?
You won't find authentic Rollmo self balancing scooters anywhere else besides our own website (www.rollmo.com.au). Those others might be selling less quality, poor versions, that will not have the same specifications and lifespan. Most Australian suppliers are selling the smaller 6 inch wheeled hoverboards. However, the 8 inch Rollmo boards are significantly superior at riding over difficult terrains like sidewalk bumps or high grass as the solid rubber tyres are more durable and have better overall grip.
How fast does it go?
Typically on flat terrain, the Rollmo hoverboard can reach a top speed of up to 15km/h. This depends on weight of rider and terrain. Remember, always wear safety gear including helmet, knee and elbow pads. Safety First!
Why buy from Rollmo?
You can only buy genuine Rollmo self balancing hoverboards from our website, made from high quality materials and components. All Rollmo boards go through strict tests and checks to ensure safety and reliability before they make it in your hands.
Do I need to know how to balance?
Can you stand up and walk? Well, that's all you need to know. You carefully get on and hold yourself up.
Is it waterproof?
No. Do not get it wet! Please do not try to jump in a pool or lake with it. Do not ride in rain or wet floors or puddles. You'll ruin it, cause a fire or other serious injuries or damage.
How is Rollmo different from other similar devices?
Better components, bigger wheels, longer battery life, stronger frame, higher quality manufacturing processes, 4.0 blutooth speaker connectivity. We stand behind our self balancing scooters, have one ride on a Rollmo and you will see.
How is Rollmo different from other similar devices?
Better components, bigger wheels, longer battery life, stronger frame, higher quality manufacturing processes, 4.0 blutooth speaker connectivity. We stand behind our self balancing scooters, have one ride on a Rollmo and you will see.
How far can you travel on a full charge?
Based on terrain, you may be able to travel up to 20km on a full charge.
How do you charge it?
Charging your Rollmo is fast and easy. It's just like charging your laptop. Simply plug in the power cord into the back of the unit and wait for the red light to turn green. Typically, it takes about 2-3 hours to fully charge. Do not charge for more than 3 hours.
How long does it take to fully charge the unit?
If you see a red light and/or hear beeping, you need to fully charge it. Do not ride it partially charged. Your Rollmo self balancing scooter should take between 2 and 3 hours to fully charge. Remember these are Lithium batteries, do not charge more than 3 hours max. Keeping the unit plugged in for more than 3 hours can kill the lithium battery.
What are the age requirements?
Rollmo is made for ages 10+. Always check with your doctor to make sure you're fit to ride. Pregnant women should not ride a Rollmo. Either should more than 1 person at a time.
What settings can Rollmo be used in?
Dude, you can ride this thing anywhere. Our self-balancing mini segways are perfect for college campuses, conventions, warehouses, parks, schools, work, hospitals, sports centre, car shows, promotions and more. Limitless uses!
How do I order?
That's simple! Just select the style and color you love, then use our secure checkout payment system. Your information is safe and will not be shared with anyone. We take your personal information seriously.
What is your return policy?
All Rollmo Self Balancing Scooters buyers can receive a refund, minus a 20% restocking fee, as long as the products sold are still in the original condition (without any wear, scratches, scuffs, or indication of usage.
How can a Rollmo break or stop working?
All Rollmos are tested in working order before they leave our facilities. You can damage bend, damage and ultimately ruin the unit if you operate a Rollmo improperly. Standing too close in the middle, jumping on or overloading will bend the frame. Rolling the unit can damage components including circuit boards, lighting and battery. You are responsible for usage and maintenance of your hoverboard. This is not covered.
Is there a warranty?
Each Rollmo comes with a one (1) year warranty on all manufacture defects. The warranty does not cover damage sustained from the misuse of your Rollmo.
Why buy from rollmo.com.au?
Because we said so. If you love having a great time and being happy, then you get why we're in business. Life is all about Fun! Get your own Rollmo here!